Alief patrons are having some issues with their new holds being sent to the HCPL-Freeman branch.
When IT or whomever went and removed Alief from the drop down menu on the HPL website, it defaulted everyone's "preferred pick up location" to the first one on the list.
When you see this happen, modify the holds in Sirsi and call the Freeman Branch (281-488-1906) to ask them to pull the items from their hold shelf and set them in transit to us.
Please be sure to also log into their account on the website and change their preferred pick up location to "Robinson-Westchase" so that all of their future holds will default to here.
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