Just a quick copy of the opening and closing duties from the handout for the meeting on 2/19/15. A copy will also be kept in the Robinson Reference Binder - there are more details on other duties we are assigned on that document.
Opening Duties
- Turn on all equipment: Computers in work room, customer service desk, & public floor; copier, self-check machines and standalone kiosks.
- Walk the floor to ensure that there are no books on any table from the previous day.
- Stock supplies: pens, pencils, scrap paper, etc.
- Create new statistics & study room reservation sheets in Google docs.
- Re-stock new books display throughout the day.
- Check laptops to make sure they are charged & ready to circulate. Shred laptop forms from the previous day - retain any forms with problems (ie: laptops not returned on time, returned damaged, accrued fines, etc).
- Unlock building gates three to five minutes prior to opening time.
- Unlock public restroom doors prior to opening time.
- Take phone off call forwarding at opening time.
- Unlock front doors at opening time.
- Finish any pick up not completed the day before.
- Turn on case display lights, if applicable.
Closing Duties
Before the building is closed:
- The first closing announcement is made at 45 minutes prior to closing. They are then repeated at 30 and 15 minutes before closing. The suggested script is:
- First announcements: "The library will be closing in (XX number of) minutes. Please take your items to the circulation desk now. If you need a new library card, please come to the desk to fill out an application. If you are under 18 and need a ride home, please come to the desk to call for your ride. Thank you."
- Final announcement: "The library is now closed. We will reopen again at (time) o'clock. Thank you."
- One hour before closing, check the lounge to make sure the coffee pot is cleaned and unplugged, and all dishes, utensils are put away.
- Check meeting/study rooms and remind the customers that the library will be closing in (XX) minutes.
- Walk around the building to confirm that there are no customers who have not yet vacated the building.
- Lock the doors at closing time. A staff member should be stationed at or near the door to allow customers to exit and, if necessary, to ensure that customers do not re-enter after closing.
After the building is locked:
- Check the meeting room, computer lab, and study rooms to make sure they are empty.
- Check the restrooms to make sure they're clear.
- Double-check all exit doors, including fire exits, to make sure they are secure. Check the doors that may have been opened by workers during the day, including outer electrical room & mechanical room doors.
- Turn off all computer monitors.
- Count and ensure all laptops are returned and are securely locked away in a cabinet or closet. If possible, make sure they are recharging.
- Make sure the bin is out of the book drop so it will not jam.
- Lock internal gates.
- Leave the indoor building lights on. Secure and lock outside building gates.
- Set the alarm and all staff exits the building & parking lot together for safety reasons.
Opening Duties
- Turn on all equipment: Computers in work room, customer service desk, & public floor; copier, self-check machines and standalone kiosks.
- Walk the floor to ensure that there are no books on any table from the previous day.
- Stock supplies: pens, pencils, scrap paper, etc.
- Create new statistics & study room reservation sheets in Google docs.
- Re-stock new books display throughout the day.
- Check laptops to make sure they are charged & ready to circulate. Shred laptop forms from the previous day - retain any forms with problems (ie: laptops not returned on time, returned damaged, accrued fines, etc).
- Unlock building gates three to five minutes prior to opening time.
- Unlock public restroom doors prior to opening time.
- Take phone off call forwarding at opening time.
- Unlock front doors at opening time.
- Finish any pick up not completed the day before.
- Turn on case display lights, if applicable.
Closing Duties
Before the building is closed:
- The first closing announcement is made at 45 minutes prior to closing. They are then repeated at 30 and 15 minutes before closing. The suggested script is:
- First announcements: "The library will be closing in (XX number of) minutes. Please take your items to the circulation desk now. If you need a new library card, please come to the desk to fill out an application. If you are under 18 and need a ride home, please come to the desk to call for your ride. Thank you."
- Final announcement: "The library is now closed. We will reopen again at (time) o'clock. Thank you."
- One hour before closing, check the lounge to make sure the coffee pot is cleaned and unplugged, and all dishes, utensils are put away.
- Check meeting/study rooms and remind the customers that the library will be closing in (XX) minutes.
- Walk around the building to confirm that there are no customers who have not yet vacated the building.
- Lock the doors at closing time. A staff member should be stationed at or near the door to allow customers to exit and, if necessary, to ensure that customers do not re-enter after closing.
After the building is locked:
- Check the meeting room, computer lab, and study rooms to make sure they are empty.
- Check the restrooms to make sure they're clear.
- Double-check all exit doors, including fire exits, to make sure they are secure. Check the doors that may have been opened by workers during the day, including outer electrical room & mechanical room doors.
- Turn off all computer monitors.
- Count and ensure all laptops are returned and are securely locked away in a cabinet or closet. If possible, make sure they are recharging.
- Make sure the bin is out of the book drop so it will not jam.
- Lock internal gates.
- Leave the indoor building lights on. Secure and lock outside building gates.
- Set the alarm and all staff exits the building & parking lot together for safety reasons.
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