Date: 8/6/15
Name: Angela
Problem: The self check machines are both reading tags but not barcodes. They scan the library card barcode just fine but not the book barcodes. Lauren restarted the machines a couple times, and the problem persisted.
Work Requested: I called IT and reported the problem. I also put up Out of Order signs because people kept getting frustrated. Hopefully 3M will be out soon to fix them.
1 comment:
IT says that this is on purpose, so technically the machines are working. They're contacting Fred about information regarding if we should start tagging Central items when we get them with no tags, but this means we should step up our tagging of materials that don't belong to CEN in order to make them more effective (perhaps even if this means tagging hold items as we check them in from delivery).
Post a Comment