Robinson  Westchase Staff Meeting

December 9, 2015

Attendees: Chris Arrowood, Monica Siboldi, Jenny Phengdara, Carol Beechler, Renee Benson, Lauren Smith, Nagma Akbar, Rita Mosby, Ghulam Markhiani, Crystal Shiver, Isabel Gongora, Martin Botello and Candece Beverly

1. Welcome/Announcements- Jenny welcomed everyone

2. MLK Program- Each location is required to do a 1 hour MLK program,. Jenny asked for  

    volunteers to help.  Volunteers were Rita Mosby, Carol Beechler, and Lauren Smith

3. Blog for Daily Assignments- Monica emphasized the importance of getting away from paper,

    so begin to use the blog for all daily tasks and submit. Ex. - Paging, Delivery

    Chris added that this will help with HEAR because it is a documentation of tasks performed.

4. Pull Holds- If assigned to pull holds and the list is not ready or can't be completed, please let

    manager know so time can be scheduled later in the day or the list can be reassigned.

    

    Monica stressed the importance of the correct positioning of hold labels on books. This 

    should be just above the call number label.  Remember oversized books are labeled on the

    top edge.

5. DVD's/CD's- Make sure hold label is in the correct position on audio visual material.  Label

     should be just above the bar code on the opening edge of the case.  If checking in delivery,

     please reposition all incorrect placement of hold labels.  May comment on delivery form to 

     note repeated delivery of incorrectly labeled material.

     Monica reviewed the correct way to shelve DVD's.  They should be shelved by the first letter

     of the call number.  If the call number is a number, the first letter of the number.  Staff were

     reminded to replace damages cases.  Extra cases are on the moveable shelves in the work area.

6. Secret Santa- December 9th is the last day to email 5 suggestions to Lauren if  participating

                            Also it is the last day to sign up for the Christmas potluck.

7. Applications- Lauren reported that application accuracy has greatly improved.  There is a 

    link on the blog to view these stats.

8. Reference/Directional Questions- Remember to mark stats for all questions on a daily basis.

9. Newspaper/Serial Check In- Instructions will be posted on the blog.  Anyone needing assistance

    may ask Rene, Crystal or Lauren.

10. Laptops- Always return laptops to designated spot and plug in to charge.  Remember to 

      return the DS's under the circulation desk to the laptop cabinet at the end of the day.

      Each morning take out 3 for the circulation desk and leave the remaining 6 in the cabinet.

11. Incident Reports & Roving- When assigned to roving, actively walk around.  Chris brought

      to the staff's attention that we have had 2 major incidents in December already.  Any incident 

      that a staff member witnesses, requires that they also write an incident report.  Candece 

      suggested roving with a cell phone in order to quickly call 911 if necessary.

12. No Study Rooms- As the number of staff has increased, we no longer have any study rooms

      available.  The meeting room may be used by individual patrons if it is available.  You may

      also refer patrons to the Kendall location which has 2 study rooms.

13. Label All Work- If unable to finish the cart you're working on, please label it so other staff

      members will know what is is. 

14. If you use it-put it back- (Chris)

15.Weeding/Floating- Continue weeding and floating

      Practice boxing books in a safe manner to prevent hurting your back.  Never load books

      into a box on the floor and then lift.  Place the box in the preferred location first before

      loading.

16. Drilling- Another day of drilling will take place.  The date is not final, but plan to work a

      day at another location.

Misc.

• Chris mentioned that the location priorities of the paging list have changed.  The number of  items on the list will probably increase.  Let the manager know if help is needed.
• Clear holds will be placed on the schedule at the end of the day
• Never use someone else's Smart Money password!
• Don't sign the delivery sheet unless you are the one giving it to the driver
• Chris will see what can be done about security not walking around and being available