Staff Meeting July 20, 2016

Schedule - Roles and responsibilities:

• Be on time

Holds -

• If you make any exceptions transferring holds to another customer, please explain that you're making an exception and add notes to their account about the matter.

Alief Status Update -

• Still incomplete. Do not tell customers about specific dates as things may change and we are waiting to hear from communications with an update.

Discharging of items properly -

• Customer are unable to use the self-check because things are not being discharged properly. Please make sure that material is checked in correctly.

Desk/Self-Check - customer service

• If there is a long line of customers at the front, please help call the line down to make things go smoothly

Printout from Telecheck machine - batch closed statement

• Batch closed statements must be sent in withe the deposit. If a batch closed statement is not generated, unplug and plug the telecheck machine.

New schedule for August programming

• Programs have been slimmed down in preparation of Alief's reopening and Robinson's closing. Please look at new calendar for more information.

Staff entrance door -

• If someone rings or knocks the doorbell, please make an effort to open the door

Pokemon GO -

• The library is a Pokemon Gym and new display is up. Feel free to strike a conversation with those playing Pokemon GO, if you play as well.