Showing posts with label ch-ch-ch-ch-changes. Show all posts
Showing posts with label ch-ch-ch-ch-changes. Show all posts

Friday, December 4, 2015

Staff Meeting December 2, 2015


Robinson-Westchase  
Neighborhood Library




Attendees:  Chris Arrowood, Jenny Phengdara, Nagma Akbar, Carol Beechler, Renee Benson,  Candece Beverly, Martin Botello, Isabel Gongora, Ghulam Markhiani, Rita Mosby, My-Van Phung, Linda Shen, Crystal Shiver, Lauren Smith, Diane Jackson; and Senior Manager Patrick Atkins        
1.     Welcome, Announcements –Robinson Holiday Party 12/23/2015;  Secret Santa gift exchange for those who want to participate--$10 gift limit—send  Lauren Smith your top 5 gift wish list
2.     Promote Programs – Use our handouts and flyers to promote our ROB and other HPL programs.
3.     E.O. 1 – 50, HERO and City of Houston (what are the rules?) 
a.     Transgender persons can enter the restrooms they identify themselves with.
b.     E.g., men who identify as women can go to the women’s restrooms in any city property or any city building.
4.     Open Carry Gun Law effective as of  01/01/2016
a.     Review Policy
b.     School Sponsored Events—if the library has a school function event then the library is considered and an educational facility and any licensed gun carrier is not allowed to have his/her guns inside  the library but may keep guns in his/her automobile.
c.     Rules for staff and volunteers—any licensed gun carrier is not allowed to have his/her guns inside the library but may keep guns in his/her automobile.
d.     When in doubt – call 911 regarding any suspicious behavior and alert management
5.     Severe Weather and other emergency conditions – policy 7.1.2.1. & 7.2.3.6
a.     If weather or other emergency conditions prevent you from coming to work, please alert your manager or supervisor.  You will be required to make up the time missed or use comp, holiday, or vacation time.
b.     If the Mayor closes down city departments, then you will be paid for the hours missed at work if you were not scheduled for time off using your comp, holiday, or vacation.
6.     New management for Workers Comp
7.     Trainings – deadlines!
a.     Lean Six Sigma due 11/30/2015
b.     Executive Order 1-50 11/30/2015
c.     Axis 360—please complete if you have not already done so and sign training sheet, ASAP.
d.     Cyber Security 1—is currently not operational an email will be sent when IT has restored the training module.
8.     As we are weeding check each book for a tag as well. While weeding the books check externally and internally. Float the books if more than two copies
9.     No cell phones or YouTube at front desk
10.   No more overflow area – just “float”
11.   Sick leave for family review
12.   Credit Cards with RFID
a.     We have had problems trying to process cards with RFID chips.
b.     As of January 2016 all credit cards will be required to have the RFID chip. 
c.     Telecheck representatives are scheduled to come to the library to replace old machines.
13.   Patrick Atkins is available for questions –
a.     Email:   patrick.atkins@houstontx.gov
b.     Office:  832-393-1371
c.     Mobile:  281-901-4805 (Best way to reach Patrick)
14.   Personal Monthly report forms – include trainings, shelf reading, shelving, etc. information (These reports will be important as I complete your annual HEAR.  These reports are your opportunity to shine and let me know what you have accomplished during the year.)
15.   Staff leading meetings and training opportunities (by staff)
16.   All shelves should have book ends
17.   Out of system book returns (ILL or LMS) should be sent to the Central library. Keep log of Out of system items returned.
18.   Email signatures and please avoid “Reply ALL”
a.     Please use the sample signature emailed to you this morning for all HPL work emails.
b.     Please avoid “Reply ALL” to email that include all HPL staff. 
c.     Emails to all HPL staff members must be approved by Michele Gorman
19.   Always wear badges
20.   Answer all phone lines with correct greetings
21.   No 24 hour rule—customers may recheck out any library material at the time of discharge without waiting 24 hours.
22.   Floats – check inside as well as outside the books for damage
23.   Paging List
a.     Print 8 up for paging list
b.     Mark items not found as missing in Work Flows
c.     Assign someone to print list—some locations do this, we can too.
24.   Central is working on correcting Holds list problems
25.   Friend / Discards boxes – keep list current, only 1st 2 columns, number boxes
26.   Daily Deposit pick up receipts
a.     Please complete the 3-part receipt with the location code (ROB), your initials, and deposit bag number.  FIDS driver should sign and take the white and yellow copies and leave the pink copy.
b.     Please complete the daily deposit log with your initials, and deposit bag number; then the FIDS driver will signs his initials and enter the time he arrived.
27.  Newspapers needs to be checked-in. Training will be scheduled.
28.  Make sure to check that correct DVDs are in cases while checking out or checking in.


Monday, October 26, 2015

"Texshare Card Application Agreement" and "Revenue Refunds Invoice"

There are now file folders in the front desk drawer (below the Newspapers)  of  the completed "Texshare Card Application Agreement" and "Revenue Refunds Invoice".  The copies will be kept in the file for 60 days from the date on the application.


Renee Benson

Monday, August 17, 2015

Meeting notes August 11 -by Angela

1.       Kronos review- Expectations for sign in

Expectation: sign in by 15 minutes after the hour, since that is your scheduled start time.
When you sign in, you should be ready to work, not coming in the door or putting your food in the fridge

2.       Money Bag- If not picked up
If for some reason delivery does not pick up the money bag, please put it in the safe.
3.       Review Applications
Please take time to check your library card applications against what you have put into the system to make sure that all information was entered correctly. You can double check them when you are at the desk and there is some free time, or on any “duties” or “collection” hour
4.       Smart Money Changes- Copy receipt
When preparing the deposit in the morning, please make a copy of the Telecheck credit card settlement. Send in the original and keep the copy for our records.  
5.       Meeting Room Policy
a.       1 event/ day per form
b.      Give copy of form to patron
c.       If no show-can ban in the future or fine patron
d.      Use a library card to reserve (in person) if they have one
e.      Reserve up to three months ahead
f.        Open to the public
6.       Study Room- In person
7.       Monthly Self Reports Past Due
Please complete your personal monthly reports by the 6th of each following month. Remember that this is where you can brag about your achievements and address any problems. I will try to schedule everyone an hour to work on them, but they are due to Chris regardless. Feel free to copy me; you don’t have to, but I’d love to read them if you are comfortable with it.
8.       Donations- review procedures, Crystal
According to Theodora, we don’t refuse donations under any circumstance. If anyone would like to volunteer to assist Crystal with donations, please let me know. If we are ever backed up on donations, Crystal will request help and I will make sure to schedule it.
9.       End of day
a.       Walk through library and pick up/shelve loose items
b.      Clear/Shelve books behind customer service area
c.       Straighten furniture- pick up trash
10.   Log off when you finish using WF and Smart-money
11.   Martin Botello started full time CSC on July 18
12.   Viet Tran started Part Time August 3
13.   Alief to Robinson:
a.       Timeline
Alief’s last open day will be August 22nd. Two passport staff will be coming to Robinson on the 24th to set up, and passport services will start after Labor Day, September 8th. Our new schedule will also begin on September 8th. Expect all of these changes to be in place for about a year.
b.      Facility changes
We will be getting more tables and chairs to accommodate the extra customers and passport services. We will get in total 6 full-time and 1 part-time staff from Alief.
c.       Schedule
We will be adopting Alief’s open hours: M 12-8 |T 10-6 | W 12-8 | Th 10-6 | F 1-5 | S 10-5
This schedule change will take effect the day after Labor Day, September 8th.