1. New holds printer, new setups
a. Review of process
b. In front, there is a bin for things that are going to CEN library: and one for holds to be processed for other libraries (including CEN).
c. Please do not wrap items the old way going to other libraries (use the new hold wrap process.
d. Opening person should count and process the bin in front so that they get hold labels before going in delivery.
2. Tagging!
a. New self-check protocol: please educate customers
b. Please make sure we are tagging all things that are not tagged.
c. Viet is our tagging master, but please tag when the front desk is quiet. Both computers in front now have the 3M icon for tagging.
d. Things that go on our holds shelf must have a tag.
e. Items going back to CEN that are not on hold do not need a tag.
3. Alief has closed!
a. Welcome, Cristina (temporarily) and Rita
b. Hours will change September 8th
c. Please inform customer starting the first week of September: word of mouth, closing announcements and bookmarks
4. SIRSI updates from Lauren's Training
a. Last name First name only when putting the parent's name
b. Alt ID's, computer cards, and you! (place ID information in the "notes" and make sure to enter the "Date of birth"
c. Computer card replacement is $1.00 (if the card has expired and the customer still has the card you can update the expired date).
d. Phone numbers: use dashes; format should be 281-330-8004.
5. Roving: when roving please assist customers, notice what customers are doing (sleeping, eating, etc.) and shelve AV.
6. ALI holds: when processing ALI holds make sure to modify the hold to reflect as ROB.
7. Patrick is working on a phone line for Passports
Note taker: Renee
Blog Posted by Renee
No comments:
Post a Comment